Privacy Policy

In accordance with the provisions of the General Data Protection Regulation (EU), by accepting this Privacy Policy you give your informed, express, free and unequivocal consent for the personal data you provide through the website / (hereinafter THE WEBSITE) to be included in a file of Contacts, tax and accounting, customer management / suppliers.

Who is RESPONSIBLE for the processing of your data?

Company Name: Enmanuel Torras Mata Trade Name: Registered Address: Carrer Anselm Clavé, 26, 08182 Sant Feliu de Codines NIF: 44009655Y  Telephone: +34 678730324 e-Mail: Domain name: www.

For what PURPOSE do we use your data?

At we will use your data, which you provide to us via the form, in person or by telephone, for the purpose of:

  • Provide information about your products and offers.
  • To allow users to purchase the products offered through the same or by telephone.
  • Manage shipments and returns
  • Respond to requests for information and suggestions about the products.
  • Handling customer complaints for their management and resolution.
  • Providing content through blogs.
  • To manage payments. By ticking the box on the form, the USER expressly, freely and unequivocally accepts that his/her personal data will be processed by for the aforementioned purposes.

The fields marked as obligatory are essential for the purposes detailed above. Only the owner will have access to your data, and under no circumstances will this data be given, shared, transferred or sold to any third party.

How do we collect your PERSONAL DATA?

We collect personal information that the USER provides to us through:
Registration formto make a purchase or to access the special price list. The personal information you provide is strictly necessary to make the purchase, delivery and billing: name and surname, address, ID, date of birth, email address, contact telephone number.
Contact formTo manage returns or cancellations. To request information. Comments form: our blogs include a form whose purpose is that the USER can comment on the articles and give their opinion respecting freedom of expression. The user will be able to publish comments on the posts that are published. The personal data entered in the form to insert these comments will be exclusively for moderating and publishing them. Only the name (or Alias) and e-mail address will be required.
Cookies: When the user registers or browses this website, the following information is stored "cookiesThe user can consult our Cookies Policy at any time for further information on the use of cookies and how to disable them.
IP address: Our website servers may automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain purely statistical measurements that make it possible to know the number of page impressions, the number of visits made to the web services, the order of visits, the access point, etc.

What is the LEGITIMACY for the processing of your data?

The reason why is entitled to process your data because you have given your consent. The legal basis for the processing of your data is the execution of the service contract necessary for the performance of the business transaction or this legitimacy is granted by your express consent as the main interested party, without in any case the withdrawal of this consent conditions the execution of the subscription contract. The USER may withdraw his/her consent at any time he/she wishes.

How long do we keep your data?

The data provided will be retained for the duration of the business relationship or for as long as necessary to comply with the requirements of legal obligations. The data will not be passed on to third parties except where there is a legal obligation to do so. However, the will continue to keep your information for the sending of commercial communications that we consider to be of interest to you, as long as the USER does not request their deletion. In the latter case, the information will be kept duly blocked, without any use, for the time strictly necessary for the exercise or defence of claims or if any type of judicial, legal or contractual liability arises from its processing, which must be attended to and for which its recovery is necessary. The USER has the right to obtain confirmation as to whether in we are processing your personal data. ACCURACY AND ACCURACY OF THE DATA The USER is solely responsible for the truthfulness and accuracy of the data provided, so is exempt from any liability in this regard. The user must guarantee the accuracy and authenticity of the personal data provided, and must provide complete and correct information on the various data collection forms. In the event that the data are not provided, or are false, does not guarantee that the information or services provided are completely adapted to your needs.
MINORS At we do not knowingly collect personal information from minors without the consent of a parent or guardian. If we detect that we have mistakenly obtained information from a minor without consent, the website reserves the right to delete this information as quickly as possible.

WILL WE SHARE YOUR DATA WITH THIRD PARTIES? will not communicate your data to any third party, except for current legal obligations. In any case that this possibility changes, you will be duly informed, requesting your consent to such transfer. We inform you that international transfers will not be made either. The User is informed that, for the correct provision of services (see, web hosting, support, email marketing, etc.), different service providers contracted by (data processors) may have access to the personal information necessary to carry out their functions. These services provided by third parties are necessary for the development of our activity and, at all times, the processing of the data they carry out is governed by a contract that binds the processor to our company. In no case will they use the information for other purposes and they will process it in accordance with the guidelines stipulated by our company, in accordance with its privacy policy. privacy and the current data protection regulations. in its commitment to the privacy and data protection of the USER, shall only choose service providers that offer sufficient guarantees to implement appropriate technical and organisational measures, so that the processing is in accordance with the applicable data protection legislation and ensure the protection of the rights of the USER.

How do we PROTECT your personal data? has adopted all the technical and organisational measures necessary to guarantee the security and integrity of the personal data it processes, as well as to prevent their loss, alteration and/or access by unauthorised third parties. This is in accordance with the provisions of the GDPR. Our commercial transactions are carried out in a secure server environment under protocol SSL (Secure Socket Layer).


The USER you have the right to obtain confirmation as to whether or not we are processing personal data concerning them. respects the confidentiality of your personal data and guarantees you the exercise of your rights, which you can exercise free of charge by writing to us at the following e-mail address o Postal mail: Enmanuel Torras Mata (, Anselm Clave 26, bajos - CP 08182 - San Feliu de Codines - Barcelona, indicating the user email and a copy of your ID card. You only have to indicate the reason for your request and the right you wish to exercise. If we consider it necessary to identify you, we may ask you for a copy of a document that proves your identity. In this regard, the USER has the right to apply:

  • Access. The data subject shall have the right to obtain from the controller confirmation as to whether or not data relating to him or her are being processed, as well as detailed information about certain aspects of the processing being carried out.
  • Correction. The data subject shall have the right to obtain the rectification of inaccurate personal data concerning him or her, or the completion of incomplete personal data.
  • Deletion (the right to be forgotten). The data subject shall have the right to request the deletion of his or her personal data; in any case, the deletion shall be subject to the limits established in the regulatory rule.
  • Limitation of their treatment. The data subject shall have the right to request the restriction of the processing of his or her personal data.
  • Opposition to processing. In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. will stop processing the data, except for legitimate, compelling reasons, or the exercise or defence of possible claims.
  • Right to data portability. In other words, you have the right to receive personal data relating to you, which you have provided to a controller, in a structured, commonly used and machine-readable form and to transmit it to another controller. You may exercise these rights by contacting the controller. To do so, you can use the contact details provided at the beginning of this document. If you wish to obtain additional information regarding the exercise of your rights, you may also contact the Spanish Data Protection Agency. We also inform you that, if you consider it appropriate, you have the right to withdraw, at any time, the consent given for any specific purpose, without affecting the lawfulness of the processing, based on the consent prior to its withdrawal.

In the event that you feel that your rights have not been adequately addressed, you may file a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos). C/ Jorge Juan 28001 -Madrid. (

WHAT HAPPENS IF YOU PROVIDE US WITH THIRD PARTY DATA? offers functionalities or services that require us to process the Personal Data of a third party provided to us by the USER, such as sending a purchase as a gift, purchases on behalf of third parties or sponsorship discount vouchers. If you provide us with Personal Data of third parties, you warrant that you have informed them about the purposes for which and the manner in which we need to process their personal data.


As part of the service provided by to our visitors, our website may include hyperlinks to other sites that are not operated or controlled by us, such as Facebook, Twitter, payment gateways, etc.... Therefore does not guarantee, nor does it accept any responsibility for the legality, reliability, usefulness, truthfulness and timeliness of the contents of such websites or platforms, or of their content. Please, before providing your personal information to these third-party websites or platforms, please incensoshop.comIn order to ensure that your privacy are different from ours and you will have to consult them independently. The sole purpose of these links is to provide the User with the possibility of accessing them and obtaining more information about us. is not responsible in any case for the results that may be derived by the user by accessing these links.

COMPLIANCE WITH THE APPLICABLE REGULATIONS to date complies with the guidelines of the Spanish Organic Law. 15/1999 of 13 December Protection of Personal Datathe Royal Decree 1720/2007 of 21 December, which approves the Regulations for the development of the aforementioned Organic Law and other regulations in force and applicable at all times, ensuring the correct use and processing of the user's personal data. As of May 2018, we shall be governed by the new General Data Protection Regulation (GDPR) of the European Union. We also comply with the 34/2002 of 11 July, on Information Society Services and Electronic Commerce and will request the USER's consent to the processing of his/her e-mail for commercial purposes at all times.

Modifications to PRIVACY POLICY AND COOKIES reserves the right to change the content of its website at any time. Privacy and Cookies Policy according to its own criteria, motivated by a legislative, jurisprudential or doctrinal change of the Spanish Agency for the Protection of Human Rights and Fundamental Freedoms. Data Protection. If so, you will be notified via the website or to your email address when the change in question is important to you. privacy. This way you can review the changes, evaluate them and, if you are not satisfied, object or unsubscribe to any service or functionality. In any case, we invite you to review this Privacy Policy and the Cookies Policy often to keep abreast of minor changes or improvements that may have been added. To do so, they will always be at your disposal in the corresponding links on the website or blogs.

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